PayFlow's related services include:
Business Process Management (BPM)
PayFlow provides dynamic, efficient process management services, offering a global view of the customer relationship and quick, direct access to unified data via a convenient, front-end portal. Our automated system enables customer service representatives, managers, and collectors to deliver seamless, secure, and exceptional service to your customers.
Customer Care
From 24-hour automated voice response systems to highly trained, professional personal agents and interactive online services, PayFlow provides exceptional customer care. We collaborate with you to determine the best solution to meet the needs of your business and your customers
New Accounts Acquisition
PayFlow integrates application decision engines directly with core processing systems. This creates efficiency and cost-savings by eliminating the need for complex, customized interfaces, streamlining your onboarding process.
Output and Print Services
PayFlow provides secure, efficient card production, customized correspondence, electronic documents, statement production, and state-of-the-art printing and bindery services, ensuring high-quality communications with your customers.
Portfolio Management
We offer an array of the industry's most effective portfolio management technologies. When combined with the power of our core processing engines, these services generate the incremental value needed to help PayFlow clients surpass industry growth averages.
Reporting, Analytics, and Data Warehouse Services
PayFlow's comprehensive data services create opportunities to mine cardholder data for cross-selling and other profitability and efficiency improvements. Clients leverage our reporting, analytics, and data warehouse services to drive significant cost reductions, including reported savings of up to 50% in mailing costs.
Risk / Fraud Management
Institutions that have deployed various PayFlow fraud solutions have reported double-digit fraud reduction and significant savings. We provide robust, proactive solutions to mitigate risk, including reducing losses from sophisticated two-transaction fraud cases.
Training and Documentation
PayFlow understands that providing systems and products is only the first step. Our training and documentation services ensure clients know exactly how to use our tools effectively, helping you get the most out of your PayFlow investment.
PayFlow iSolutions (Online Payments)
As a provider of quality, secure, reliable online payment solutions, PayFlow offers the strategic partnership and system reliability you need to compete effectively in the global electronic market. We deliver secure, reliable, end-to-end internet products to strengthen customer relationships and reduce costs.